All phone cases are customized, and the orders are typically processed within 3-4 business days. Processing time is not included in the estimated delivery time. If you have yet to receive your items, do check your mailbox.

United States:

• Delivery Time: 2 - 5 business days
• Shipping Fee: $5. Free shipping when you spend $80 and above.

Rest of the World:

• Delivery Time: 10-30 business days
• Shipping Fee: $10. Free shipping when you spend $80 and above.

If you wish to return or exchange an item, you must send in a request within 7 days of receiving your order. To initiate a return or exchange, please contact our customer service team at hello@sunnykase.com .

Kindly note that the customer is responsible for return shipping costs unless the item received is defective.

If you need to change or cancel your order, please contact us as soon as possible hello@sunnykase.com. Once an order has been processed, we may not be able to make changes, but we will do our best to accommodate your request.

If you need to return your items, do note that the customer is responsible for return shipping costs unless the item received is defective.